Returns & Exchanges
At Outsized By Checkmate, we want you to feel confident in your fit, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Whether the size isn't right or you've changed your mind, we are committed to making the process as seamless as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging and attach the prepaid shipping label provided via email.
Drop Off Your Shipment
Hand over your package to the designated courier or drop it off at any authorized shipping location within 7 days of receiving your label.
Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing